Data Processing Agreement

Last updated: April 19, 2026

This DPA applies to business customers whose use of Lictor is subject to the GDPR, UK GDPR, the Swiss FADP, or a comparable regime. It supplements our Terms of Service and Privacy Policy.

1. Roles

With respect to personal data processed on behalf of Customer, Lictor acts as a processor and Customer acts as the controller. Where Lictor determines the purposes and means of processing (e.g. for account administration, fraud prevention, product improvement), Lictor acts as an independent controller for that narrow purpose.

2. Scope and subject-matter

3. Customer instructions

Lictor will process personal data only on documented instructions from Customer, including with regard to transfers to a third country, unless required to do so by applicable law. Customer's use of the product interface constitutes those instructions.

4. Sub-processors

Customer authorizes Lictor to engage sub-processors to provide the service. Our current sub-processors include:

Each sub-processor is bound by contractual obligations materially equivalent to those in this DPA. We'll give Customer reasonable advance notice of any new sub-processor and an opportunity to object.

5. Confidentiality

Lictor ensures that personnel authorized to process personal data are bound by confidentiality obligations.

6. Security

Lictor maintains appropriate technical and organizational measures to protect personal data, including:

7. Data-subject rights

Lictor will provide Customer with reasonable assistance responding to data-subject requests (access, rectification, erasure, portability, objection, restriction). Customer may self-serve most of these through the dashboard.

8. Personal-data breach notification

Lictor will notify Customer without undue delay (and in any event within 72 hours) after becoming aware of a personal-data breach affecting Customer data.

9. International transfers

Where Customer data is transferred out of the EEA / UK / Switzerland to a jurisdiction without an adequacy decision, the parties will rely on the EU Standard Contractual Clauses (and the UK IDTA / Swiss addendum as applicable), incorporated by reference.

10. Deletion

On termination of the services, Lictor will delete personal data within the retention window defined in our Privacy Policy, or return it to Customer if Customer requests in writing before the retention window expires.

11. Audit

Lictor will make available to Customer, on reasonable written request, information necessary to demonstrate compliance with this DPA. Audits beyond what's reasonable are at Customer's expense and subject to confidentiality.

12. Execution

By using the service in a capacity subject to GDPR / UK GDPR / FADP, Customer is deemed to have entered into this DPA with Lictor. Customers who require a countersigned copy should contact legal@getlictor.com.